Showing posts with label public services. Show all posts
Showing posts with label public services. Show all posts

7/1/08

Bread and…Roses too: The Quest for Better Labour Relations

The dramatic rise in influence of the third sector since the 1990s has aroused a feeling of suspicion in some sections of society. Organisations such as acevo have been accused of being the ‘weapon of choice’ in undermining the welfare state, sometimes of herding the sector towards a point where we risk losing our independence in order to sit at the parents’ table of public service provision. These most ardent naysayers are misplaced in their fears.

One of the most interesting things about the third sector is its diversity. It is difficult to define what a ‘normal’ third sector organisation is, just as its equally difficult for politicians to articulate what Britishness is. This can exaggerate some trade unions’ anxieties. However, these differences make the third sector so invaluable (and it is what makes Britain so exciting). The third sector is neither lapdog nor Trojan horse. Third sector service provision will not tear down the welfare state and throw people into soup kitchens. Equally, we aren’t prepared to kowtow to funders if it harms the communities that we assist. The benefit of third sector organisations is that their individual goals are usually narrow, allowing them to accept working with all necessary organisations, cutting through the thick jungle of partisan baggage that often undermines public service improvements.

Welcome To The Jungle: The Quest Begins

Recently acevo launched a report on the relations between trade unions and the third sector. Our jungle guide, Nita Clarke provided us with a path that she had uncovered as a result of her time hunting with neighbouring tribes (Nita was a longtime official before going to work in No 10 for Tony Blair on Government and union relations. She now runs the IPA (The Involvement and Participation Association)). In our quest to uncover the lost city of Better Labour Relations, famous for its healthy and flourishing civil society we formed a League. Reacting, the bravest warriors in the land assembled at No. 11 Downing Street, where I was joined by famed leaders, including Phil Hope, Minister for the Third Sector; Tom Watson, Parliamentary Under Secretary of State; Keith Sonnet, Deputy General Secretary of Unison; Clare Tickell, Chief Executive of NCH; Nita Clarke; as well as numerous foot-soldiers of society.

Nita Clarke’s report, The Way Ahead highlighted how past actions and future fears had allowed the tribes of Unionism and The Third Sector to foster misgivings. Mistrust and lack of unity has allowed the roads to Better Labour Relations to become blocked by the enveloping thickets of conflict or pillaged by private interests. Many union elders witnessed firsthand the shift in public services to private and third sector providers and developed animosity towards our tribe. Some go as far as to suggest that third sector groups are a tool for undermining the welfare state or that we are unqualified to provide more than niche or specialist services. As I argued earlier, these fears are misplaced, although as Nina’s work highlights that there is significant scope for improving employment practices in the sector.

Equally, there have been concerns from the Third Sector Tribe that past skirmishes from Unionism to stem the transference of public services to our sector has made some of our chieftains wary of improving links for fears that it could militarise internal criticism, affecting their organisational cohesiveness. Many groups feel that the unions provide an outdated ‘offer’ and do not do enough to address the specific characteristics of the third sector or its staff.

The Way Ahead helped to rally the troops at No.11. Nita’s insights highlighted how past concerns can be overcome and how our differing skills but progressive values can make both the third sector and unions far more effective at serving communities. We were reminded how the third sector should be seen as a better alternative to the private sector during our journey. We were taught how trade unions could summon pools of knowledge on industrial relations to protect small and medium sized organisations from negative spirits that seek to undermine our goals. We are now confident that more can be achieved through joint lobbying and open communications. The occasion reminded me of ancient wars, where union standard bearers advanced under the proclamation “We want Bread… and Roses too.” I believe that this theme unites the people of Unionism and The Third Sector in our quest.

Fired with this spirit we march, aware of our need for a joined up strategy for improving HR and ER as a matter of priority. Common agendas will emerge as we identify issues of mutual concern, develop better union/third sector protocols and dispute resolution procedures and achieve more goals through combined campaigns. The trail towards our destination is long but we are now more aware of what needs to be done to reach the city of Better Labour Relations.


This article was written on behalf of Stephen Bubb, CEO of ACEVO in July 2008

6/20/08

Weathering The Storm – How Will The Third Sector Cope During Economic Downturn?

The succession of negative stories in the press about higher inflation, concerns over the housing market, and the possibility of the UK entering a recession has dented public, private and governmental confidence in the near future. Chief executives are rightly asking how might this affect their own third sector organisations. Here we explore the possible implications of the economic downturn on three major funding sources and what the sector can do to mitigate against those risks.

Less resilient and innovative organisations will find it more difficult to withstand the economic downturn. For the third sector to minimise organisational losses a professional approach will be key. Innovative approaches recognise that incomes may decline but that it is still possible to retain and unearth untapped revenue making opportunities. To improve long-term viability it is necessary that third sector organisations understand the environment in which their funders are operating and map the likely effects on any economic changes, so that revenue making strategies can be recalibrated to maximise opportunities and weather the expected economic storm. This should enable third sector organisations to remain intact and flourish when more optimistic periods return.

Public Service Funding

The Government’s concerns over future economic growth and long-term investment decisions may have implications for organisation who rely heavily on government funding.

During economic slowdowns or recessions an increasing proportion of taxation gets apportioned to social services, as money has to be spent on people with reduced incomes rather than investment projects. This may favour third sector organisations working with certain Government departments such as the DWP, funding organisations to retrain and find employment for the long-term unemployed. However, this is likely to be at the expense of other third sector areas, as funding gets directed towards relieving increasing levels of poverty.

In addition to economic changes shifting government spending, a significant proportion of the Government’s investment programme is being attributed to recent grands projets such as the Olympics, Crossrail, ID cards, nuclear power stations and Trident. In such a climate many third sector organisations not in the focus of more pressing government strategy will struggle during the fight for fewer contracts.

The continued efforts to develop more sophisticated relationships with government funders and commissioners, and the continuing professionalism of the sector may help to overcome these risks. Communicating the added value that we can provide through running public services will be key. Investment projects will become increasingly scrutinised by commissioners keen to keep an eye on the bottom line, to emphasise value for money to taxpayers but three year contracts; emphasising the positive outcomes of third sector projects; and highlighting effective accountability when should enable third sector organisations to increase competitiveness relative to rival providers.

Private Organisation Funding

Private companies have differing reasons for donating money to the third sector, whether based on CSR values, the need to publicly demonstrate giving, or the accounting benefits of charitable contributions. It is important to remember that private companies’ motivations are to maximise profit, which is especially likely during periods of economic uncertainty or decline.

In many cases the charitable arms of organisations are one of the first things to be pared down during economic downturn. While CEOs may lose their jobs for reducing their company’s dividend return it is unlikely that heads will roll if their charitable giving were to be affected in similar ways. One recent example is the plight of Northern Rock, a stalwart of charitable giving who had to reduce its donations from 5% of its profits to just £7m annually following its collapse. Only after nationalisation was it able to increase its funding to a still relatively low £11m.

It is likely that the levels of donations given during more optimistic business cycles will not match future funding as a result of the economic uncertainty ahead. However, it is not necessary to panic, as most companies should still be able to afford to donate. Innovative approaches that reinforce relationships with third sector organisations and their private benefactors are likely to see strengthened funding over time. For example, Execution Ltd, an institutional stockbroking firm has an annual charity trading day, which donates all gross commissioning raised that day to charity. This helps to emphasise to all staff members the positive differences deeds and giving can provide, rather than a 1% footnote that gets ignored on companies’ CSR reports.

Individual Funding

Third sector organisations are already suffering from reduced individual funding, with NCVO and CAF suggesting a 3% decline in the population giving to charity in 2006/7 on previous years. The combination of inflation and a slowdown in the economy is likely to hit individuals’ confidence in being able to handle their financial priorities, further affecting the volume and total amount of contributions.

It is important for organisations to examine the economic and social makeup of individuals who currently donate to them and how differing economic scenarios may affect them. Currently the OTS suggests that there exist large increases in the average donation from individuals above the £20,000 earnings threshold and again those earning more than £50,000 annually. This is reflected in the strong correlation between levels of income and the amount donated to charities and the third sector, which is highlighted by this year’s Sunday Times Rich List Giving Index showing the 1,000 richest people in its paper’s survey nearly doubling donations to £2.38bn.

Differing consumption profiles between income groups are likely to be the key to understanding how third sector organisations’ donations will be affected. Low income groups are likely to be affected the most significantly, as they are highly vulnerable to the effects of higher food, fuel and mortgage prices. The OTS highlights that the most common barrier to spending was not having enough money to spare, with 58% of non-givers and 75% of those who decreased their donations mentioning this as a reason.

There have been some whispers by economists that rather than fears of stagflation, whereby both unemployment and inflation increase simultaneously that that the economy could be heading for biflation, whereby the processes of inflation and deflation occur simultaneously. If it were to happen then paradoxically, while low income users would end up suffering from high prices of basic goods, the declining costs of luxury goods, such as televisions and cars may increase the purchasing power of the most affluent in society.

It will still be difficult to encourage the wealthiest to maintain or increase their contributions and coax donations from individuals whose annual bonus have shrunk from £1m a year to £200,000. However, it is possible and likely to be one of the most effective strategies for organisations in the short-term, despite it appearing an uphill battle. For example, Vanni Treves, a senior fundraiser of NSPCC likes to highlight how rich Britons donate relatively little compared to in the US, despite both countries exhibiting wide income gaps. Research by the Institute of Fundraising reinforces this notion, suggesting that the key to successful fundraising lies in nurturing loyal high income supporters, citing a growth by activity of 77% in star performers.

NCVO and CAF have suggested that charities would benefit from appealing to other charities’ donors rather than to the population as a whole, especially given the current shrinking of the pool of donors, to increase the donations of those willing and able to pay. Also, trends worth examining for organisations looking at approaches to maximise revenue include the number of religious donators increasing by 8% over the previous year, bucking the decline in donors; and the high incidence of married women donators giving to charity (62%) compared to single men (44%).

The oncoming economic situation will prove difficult for the third sector, as financial setbacks and instability may result in tough decisions for its leaders. However, a practical and level-headed approach to economic challenges can be used as an example of the increasing maturity of the third sector. It is imperative that organisations brace themselves for challenges, increase innovation and improve links with existing funders so that when the short-term difficulties pass the third sector will stand on an improved footing relative to both the public and private sectors, and fully take advantage of better times when they arrive.


This article was written by Jonathan McHugh in June 2008

Visit http://nortonspeel.wordpress.com/category/society/ for more infromation on the third sector

6/10/08

How can CEOs drive accountability and outcome measurement in their charities without losing sight of organisations caring supporting function?

The third sector’s role is changing as a result of moving from working predominantly in niche areas to greater involvement in core activities of public services. However, the third sector has tended to lag behind the public and private sectors in improving accountability and transparency. Given the number and range of stakeholders that third sector organisations work with, including some of the most vulnerable in society it is imperative to for organisations to build strategies that demonstrate effective governance, rather than just relying on the sector’s positive motives. Increasingly performance management systems are being used to help organisations balance the differing requirements of funders, staff, and service users, and strengthen organisations’ functions.

Developing effective monitoring to improve leadership and public perceptions

The third sector’s goals are more intangible and their ability to evaluate success less clear cut than the private sector, which focuses on profitability; or the public sector, where accountability comes through elected politicians. These differences in intension and preferred measurements have often caused problems, as funding agreements have usually been focused on inputs (where money went) and outputs (what the charity did), rather than outcomes (what difference was made).

Currently, the monitoring system of third sector organisations are largely controlled by funders, often stipulating reporting which offers minimal benefit to the third sector. Consequentially organisations spend too much time and resources focusing on providing less appropriate information. This reduces funders’ ability to fully understand the fund’s benefits, as they may receive reports that don’t fully reflect how much of an impact their money is making to communities.

However, more considered and proactive outcome measurements would reassure funders, and focus organisations minds on the provision of services. If third sector organisations were better able to highlight their societal benefits through effective performance measurement systems, whilst showing financial prudence then they would be more attractive to funders, and increase their role on the delivery of public services.

Learning to communicate more effectively with funders

New Philanthropy Capital (NPC) highlights a reciprocal problem between funders and the third sector, with funders being mistrustful of the third sector’s financial competence, and recipients being too nervous to question the funders volume or choice of reporting. However, through examining the optimum level of measurement, and having the confidence to explain the benefits of differing approaches it is possible to build trust with funders, provide them information that highlights the positive outcomes from their investment, and reduce administrative waste.

When funders ask for detailed reports they want to ensure that their money is not being wasted. However, often too little feedback is given, leaving charities unaware of how their reports are being used, or even at all. This can be demoralising, time consuming and inhibits future improvements to the monitoring system.

This is exacerbated by the timidity of some organisations in the face of funders, as they are reluctant to question or challenge their demands for fear of alienating funders. This weakens relationships and threatens trust, as charities may be hesitant to report problems or speak clearly.

NPC’s ‘Turning the Tables’ pilot study encouraged charities to be more proactive through producing their own standard report and then offering it to all of their funders. They suggested creating three types of reports:

  • A core report, containing information relevant to the whole organisation.
  • Project reports, containing detailed project specific information.
  • Individual reports, tailored to the needs of particular funders.

This method helped re-examine the reporting structure through taking a holistic approach; improving organisations’ relationships with funders, through increasing empathy; and lowering administrative costs through reduced duplication and targeted monitoring.

Ensuring that staff members and service users are involved in the monitoring process

Engaging with staff is a useful way of encouraging innovation and ingenuity to create solutions. Given the fact that staff members are the front line of service it is necessary to seek their input to create an optimum balance between improving the needs of service users and funders’ needs for accountability and financial competence. Ensuring support for change and ascertaining whether the organisation currently has the training and capacity to handle any governance reforms is critical.

Similarly the involvement of service users in the governance of organisations and in defining outcomes is one of the factors which helps to distinguish the third sector as having a user-centred perspective, as opposed to the organisation-centred perspective so often seen in the public sector. Focusing public services on the user is one of the most fundamental challenges facing organisations who delivery and commission public services and is a key strength for the third sector.

Far from compromising the support which third sector organisations provide, a greater emphasis on outcomes and performance measurement will mean that organisations focus on delivering the services which really matter, and that funders are aware of the real impact which they are making.

This article was written by Jonathan McHugh in June 2008

1/28/07

Is The UK’s Current Method of Financing and Distribution of the NHS Sustainable?

The UK’s egalitarian post war reforms to guarantee health care for all, prioritising need over ability to pay for treatment was a major reform which has greatly benefited some of the least well off in society. However, being ranked only 24th in the world in terms of performance on health levels[1] the NHS is no longer the flagship of UK posterity, despite its redistribution and efficiency benefits. Many other countries differing styles organisational structures, and funding and allocation mechanisms have made the UK’s health service comparably less successful. Heavy investment by the Labour party in order to improve equality and efficiency of service has proved unsuccessful raising some questions as to the long term sustainability of some of the NHS’s founding principles. This essay is focusing on whether reforms to the funding structure and aspects of its distribution of funds would help to alleviate some of the problems in the UK’s health service.

Background on Health Care
Polikowski considered that for most governments, health services policy pursues “three objectives: universal access; affordability; and comprehensiveness of covered benefits”[2] and that universal access is a highly valued principle in most industrialized countries. In the
UK the founders of the NHS planned for a system that would be able to treat everybody. The 1944 White Paper proposed that the proposed service “must be ‘comprehensive’ in two senses – first, that it is available to all people and, second, that it covers all necessary forms of health care.”[3] It was assumed that “making health care free at the point of use would lead to equal access: equal financial access results in equal effective access.”[4] This was considered to be of benefit to all, as improved access to medicine and higher qualities of treatment would allow the infectious diseases of the day to be overcome. This public good would consequentially benefit all, as the cost of healthcare would eventually fall, as a fewer people became ill and the health service benefited from economies of scale from treating all people in the UK.

Marchand felt that public provision can work well as a sorting device “if low income citizens choose the publicly provided good, while high income citizens go private. The latter contribute to public revenue through income taxation, which is then used to finance the delivery of the private good to the former at a price below the marginal cost.”[5] Consequentially, the rich thus finance the consumption of the poor indirectly.

However, this does not appear to be the case. Firstly, people are living “long enough to contract other diseases that are just as costly to treat, and often more costly because they require expensive medicines or treatments or technology.”[6] Secondly, spending increases in health care creates “higher expectations for quality and access from the public, and from professionals for better pay, conditions, infrastructure, and equipment.” For Butler, “as the population is getting richer it is demanding more and more so that the NHS has to intervene “on health problems that years ago they would have bourne quietly as not being worth the doctors time. And if they are not paying directly, the bill is being picked up by taxpayers, why indeed should they hold back?”[7]This is backed up by Maynard, who observes that this pattern is creating an increasingly ‘medicalised’ society, with no level of expenditure at which all public and professional expectations can be met.[8]

As a result of the Labour Government’s major investment the proportion of private expenditure in total (current) expenditure on health care growing from 10.5% in 1980 to 17.8% in 2000.”[9] This helps to explain why the NHS has become one of the worlds largest employers and a budget now larger than the GDP of 155 members of the UN.[10] However, there are growing concerns that the NHS is becoming too large and too complex to coordinate effectively, resulting in diseconomies of scale. Butler suggests that large centralised state monopolies are “hard to run, and even harder to reform. If their funding comes from the government rather than from users, they are slow to change in response to changing user demands. Since they are not facing competition, they have little incentive to innovate, or raise quality, or keep their costs under control.”[11] This is backed by NHS’s finances are still in trouble, with “many trusts reporting deficits and some plainly unable to bring their budgets under control.”[12]

There are even concerns that the NHS is failing to provide equal access. As Cooper suggests, “there was nothing inherent in the 1946 Act which could have systematically brought equality about.”[13] One of the main reasons was that during the conception of the NHS different parts of the country had significantly different levels of bed and staff, with Powell suggesting that The NHS inherited a very unequal geographical pattern of provision. [14] Similarly, while Klein recognises that there were some efforts to correct the distribution of patient care he still contends that the hospital sector “largely saw an incremental pattern of resource allocation that perpetuated existing inequalities.”[15]Powell even goes as far to suggest that Labour’s 1997 White Paper’s aim to deliver ‘fair access’ will achieve little.[16] Harrison also feels that there are limits to the NHS’s desire for equity, citing the introduction of charges of prescriptions in the 1950s. However, these criticisms may be too loud, as the UK was ranked 8th in terms of responsiveness of health systems and level of distribution by the WTO.[17]


Direct Taxation

One of the major reasons for these issues occurring is the method of health make funding available, as well as to set the right financial incentives for providers, to ensure that all individuals have access to effective public health and personal health care. This means reducing or eliminating the possibility that an individual will be unable to pay for such care, or will be impoverished as a result of trying to do so.” [18]


Following the last Conservative Government the ratio of investment had reached historically low levels, of 7.3% of total expenditure of GDP. To deal with this the Labour Government has implemented a sustained large injection into the NHS, raising the proportion of private expenditure in total (current) expenditure to 8.3% of GDP.[19] However, the expected renaissance of healthcare has failed to materialise leading to commentators to suggest varying changes in the way health care is provided in the
UK.


The majority of these criticisms come from libertarian arguments. They believe that the “achievement of freedom requires that individuals are free to make their own choices, constrained by Government only to the minimum necessary extent to provide security and legal systems that protect private property rights and ensure contracts are enforced.”[20] It is assumed that in such a system “individuals will pursue their own interests and those unable to make their way will be cared for by charity, funded by voluntary economic growth and ensure the freedom valued so highly by libertarians.”[21] Despite the increases in funding in the last couple of years the NHS’ finances are still in trouble, with “many trusts reporting deficits and some plainly unable to bring their budgets under control.”[22] Of course there are a number of factors which could help to explain this crisis, such as demographics. However, it is still the case that the centrally funded system in place permits inefficiencies to continue.


Egalitarians who tend to be supporters of the NHS put “equality of opportunity forward as the primary social goal. In such a society all individuals have the right to basic goods and it is for society to define what these basic goods should be. In this world lack of achievement must not be punished and collective mechanisms are needed to ensure all receive care. For egalitarians equalising opportunity may necessarily involve restricting the freedoms of others through taxation and the law”[23]


It has to be remembered that the
UK has a very unique system of health care funding, with some 83.4% of healthcare spending in the UK came through the state (see table below). Of the Organisation of European Cooperation and Development OECD countries, the public sector share was higher only in Luxembourg, some Nordic countries (Sweden, Norway, Iceland) and some former Communist countries (Slovakia, Czech Republic).”[24]

Structure of health system financing and provision in four countries p102[25]

For the Government direct taxation makes it easy to control expenditure compared to indirect or national health insurance. This is because they have some degree of delegated discretion in setting contribution rates. The method of funding is seen as an institution by many, making it difficult to reform, with many considering proposals for ‘patient participation in health care financing’ to be “misguided or cynical attempts to tax the ill and/or drive up the total cost of health care while shifting some of the burden out of government and insurer budgets.”[26]

Hypothecated Taxes

Hypothecated taxes have been mooted in the past, in order to make people understand how much the NHS costs. This visibility is assumed to reinforce the opportunity cost of health care and that it is not free and hopefully discourage people from making excessive demands on the system. For libertarians such as Butler it would then become possible to stimulate competition through allowing people to contract out of it. This occurred for state pensions, where people were able to divert their money into their own private-sector pension plan rather than the state pension.

However, the Treasury has deep-seated objections to hypothecated taxes, as if they conceded the principle “then motorists would expect the whole of the taxes they pay to be spent on the roads, not a quarter of it; which drinkers might object that very little of their excise duty they part with goes to deal with problems of alcoholism or drunkenness, and that the duty should be reduced; while peace campaigners may demand to be excused their contribution to the defence budget.”[27]Butler even suggests that it could even have the opposite effects, increasing demand as people attempt to increase their return for their taxes. It is also unlikely that the ability to contract out of the NHS will be pursued, as the Labour Government closed down the state-pension exemption. The public has little enthusiasm for rebates, as they are perceived as being less than the average health spending and favouring wealthier people. Similarly, “if it is higher, then people argue that health spending on those who choose to remain in the state system will be sorely reduced. Many people who take the rebate would be insuring privately anyway – the so called deadweight cost.”[28]


Local Funding

Just as the Labour Government is decentralising its influence over local health authorities it may be worth considering the possibility of local funding. In
Denmark 80% of funding is raised locally by 14 country councils, making it a major issue in local elections.[29] Commentators such as Butler believe that this makes people more focused on healthcare spending, as it is less opaque than the Treasury operated system that currently exists.


There are concerns that such a system would make it more difficult to redistribute funding between regions in terms of equity. Also the council structure is not developed enough sufficiently to take on such a burden, with councils struggling to justify current budgets to their electorate as a result of funding structures in place. Also,
Butler fears that such systems would be built upon local monopoly (or monopsony), with comparisons between local areas “much more limited than they would be in a completely free private market.”[30]


National Insurance Schemes

The fairness argument put forward by egalitarians has merit but it does not necessarily require the state to pay for an provide all medical care. As
Butler points out, “the state does not run and finance grocery or clothes shops; rather it supports the incomes of those who cannot otherwise afford food and clothing, so that they are empowered as customers in those markets. It does not fund people who can fund themselves.”[31] The UK’s model is an exception, with most other countries operating some form of national (or social) insurance scheme, with varying forms of competition and cover.


Varying National Styles

Being ranked 4th in terms of performance on health levels
France is seen as operating a successful national insurance scheme.[32] There employers and employees both pay towards a basic health care package, around 20% of the total payroll, with employers paying close to two thirds.[33] The system permits citizens a good choice of family doctor and can contact specialists without having to see a gatekeeper. Despite this 85% buy private insurance in order to improve the comfort and privacy of care whilst in hospital. Similarly, Australia operates a universal hypothecated tax but 50% of Australians purchase private insurance from independent providers.[34] This method is actively promoted by the government through generous tax rebates and ensuring that premiums do not vary according to health risk.

More market based schemes exist in countries like Switzerland, which has a compulsory social insurance system that is paid by individuals not employers, and where the insurance funds actually compete between each other based on government approved standards. There are a variety of schemes available in the USA but is predominantly based around private insurance and usually paid for by employers. There are government-financed systems such as Medicaid and Medicare for poorer families and the elderly but there are many disadvantaged people who do not qualify for it. The USA model is very expensive, with 13.3% of total expenditure of GDP compared to the UK’s 8.3%. to deal with this some citizens end up choosing health management organisations, where members contribute owner premiums but access to service is restricted to an actively managed gatekeeper function. However, many eschew this system in America, as many “resent the rationing implicit in the HMO model, contrasting it with the free access afforded by the comprehensive insurance system.”[35]

An interesting mix of these different funding styles exists in the Netherlands, which is part tax funded and part social insurance. Tax funding covers long-term, uninsurable or catastrophic events or illnesses. However, for acute care there is compulsory social insurance, with contributions being income assessed. For Butler, the Netherlands has a good way of mixing tax funding for unaffordable items, although he does recognise that it does “lead to almost constant debate and political pressure to include more and more items in the free, tax-funded part of the system.”[36]

Private Funding

Critics of NHS funding such as Bosanquet consider that real reform must extend to demand as well as supply: “A more dynamic NHS required a national environment where there are independent sources of funding. Without change in funding, any supply side only reform is likely to run into new problems of rationing as improvements increases the demand for services. The belief that it will be possible both to have reform and continue with taxation as the sole source of funding is unrealistic.”[37]


The perceived advantage of private health organisations is that if care is perceived to be free, people would demand more of it, making demands on trivial conditions. For
Harrison “if the patient sees or suffers at least some of the cost can such over demand be avoided” and that the question is “how to restore that link while at the same time ensuring that it does not deter people from seeking and getting the medical care that they truly need.” [38]


There appears to be a benefit from taking some services from the straightjacket of direct funding. As Bosanquet suggests, “although core services will be tax funded there will be many supplementary services at differing levels where they will be an element of co-payment. This is already happening in services such as those for infertility and for services such as physiotherapy.”[39] In the future as newer but more expensive treatments emerge it is unlikely that offering non-critical services free of charge will be efficient or even equitable, given the fact that many people who would be able afford such treatment would be able to receive it without any financial contribution or assessment.


An econometric study by Besley et al for the demand for private health insurance in the
UK suggested that insurance is a normal good and that among the six regional public health authority quality indicators, only the size of the long-term waiting lists shows up as a significant explanatory variable.[40] These conclusions when combined with second best arguments as a result of interfering in markets lead to Marchand suggesting that the coexistence of a public and private health sector, with waiting times in the former, enacts redistribution and that “negative redistributional side effects are part of the price tag for policy measures aimed at reducing waiting times/lists.”[41]

Any enlarged private health care system in the UK will still be a mix between public and private provision. For Merchand this compromise is never desirable, as the redistributional effects are of second order relative to deadweight losses; that actuarially fair sickness insurance that protects people without private health care insurance against waiting time risk “though desirable from the citizens point of view is detrimental for the in-kind redistribution agreement.”[42]


Pooling

Clearly any regulatory issues regarding the way insurance schemes are implemented. There are concerns over selection behaviour in a more market orientated health care system. Either the health organisations will create a pool of customers with low risk (an example of risk selection) who will contribute but not cause expense, or the high risk consumers will claim more (an example of adverse selection). As a result the WTO warns that any system “becomes a battle for information between consumers (who usually know more about their own risk of requiring health interventions) and the pooling organisation (which needs to know more about consumers’ risks to ensure long term financial sustainability).”[43] This increases costs on the service in order to maintain competitiveness may be significantly larger than the financial benefits from market reforms.


If risk selection predominates and there is weak regulation then the WTO feels that the poor and sick will be excluded. Categories such as the disabled or the elderly would be denied treatment in an unregulated market if they had not saved enough income. At the same time the healthy and young would tend to not need the services for which they had saved. It would be important to create a structure in which “people benefit from mechanisms that not only increase the degree of prepayment for health services, but also spread the financial risk among their members.”[44]


However, it must be remembered that although larger pools offer better economies of scale after a while very large pools (such as the NHS) lose their advantage. This notion of multiple pools existing successfully in an economy without fragmentation is one of the strongest arguments for reducing the scope of the NHS.

Pooling to redistribute risk, and cross-subsidy for greater equity

(arrows indicate flow of funds)[45]

Charging

Currently charging exists for medicine and some medical equipment. It is not a significant source of revenue, with prescription charges only bringing in less than 1% of what the NHS costs.[46] However, the scope for expanding large or lengthy medical interventions is quite controversial but crucial, as it is a key battleground between egalitarian and libertarian policy makers.

Charges have existed since the 1950s on grounds of efficiency, as the need to pay a small amount towards the cost of mechanism helps to deter people from purchasing unnecessary medicine. However, for Harrison it is important to deal with the ‘worried well’, as it may identify illness earlier than would occur if price barriers reduced utilisation.[47]

There is an equitable element built in to the UK charge system, as it is still subsidised. In France, the cost is greater throughout its health service. However, the government repays up to 75% or 80% of the cost for the poorer patients, with the poorest six million receiving services free.[48] This system does tend to be bureaucratic and expensive as a result of level of means testing required making such an implementation in the UK possibly inefficient.


Conclusion

There is nothing particularly wrong with the NHS. It is an efficient run service which has passed Polikowski’s standards of universal access, affordability and comprehensiveness of covered benefits. There may be questions over its efficiency but its ability to distribute has been successful despite flaws. Despite an enthusiasm for market based reforms the Labour Government has been focused on improving the NHS and reversing the slide that occurred during the previous Conservative Government. However, this has not been as successful as hoped as the larger budgets have been absorbed by needed wage increases and patients with higher expectations for health care. The new Conservative leader has broken ranks from the traditional party line in support of the NHS. However, the cracks that are appearing in the NHS system are starting to show. There are battle lines appearing over the need for more regional redistribution and increased use of private health care. Despite this the public is relatively content with the current financing mechanism for healthcare and fearful of suitable alternatives, making the financing and principle distribution of the NHS likely to be the same for the foreseeable future.


Appendix

Fairness of financial contribution to health systems in all Member States,

WHO index, estimates for 1997[49]

Overall health system attainment in all Member States, WHO index,

estimates for 1997[50]


Health System Performance in all Member States, WHO Indexes, Estimates for 1997[51]

Health System Performance in all Member States, WHO Indexes, Estimates for 1997[52]


[1] The WTO Health Systems: Improving Performance (The World Health Report) 2000

[1] OECD OECD Health Data (OECD, Paris) 2003

[2] p. 133–142. Polikowski, M. & Santos-Eggiman, B. How comprehensive are the basic packages of health services? An international comparison of six health insurance systems (Journal of Health Services Research and Policy), 2002

[3] P7 Powell, P and Exeworthy, M Equal Access to Health Care and the British National Health Service (Policy Studies, Vol 24, No1), 2003

[4] p4 Powell, P and Exeworthy, M Equal Access to Health Care and the British National Health Service (Policy Studies, Vol 24, No1), 2003

[5] p2 Marchand, M and Schroyen, F Can a Mixed Health Care System be Desirable on Equity Grounds? (Scand J of Economics) 2005

[6] p294 Butler, E Alternative Funding Models (The Future of the NHS)

[7] p294 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[8] p1 Maynard, A and Sheldon, T Funding for the National Health Service (York Health Policy Group, Department of Health Sciences, University of York) 2002

[9] OECD OECD Health Data (OECD, Paris) 2003

[10] p293 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[11] p293 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[12] p293 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[13] Cited in p4 Powell, P and Exworthy, M Equal Access to Health Care and the British National Health Service (Policy Studies, Vol 24, No1) 2003

[14] p4 Powell, P and Exworthy, M Equal Access to Health Care and the British National Health Service (Policy Studies, Vol 24, No1) 2003

[15] Klein, R. The New Politics of the NHS (4th edition. Harlow: Longman), 2001.

London: IEA.

[16] p4 Powell, P and Exworthy, M Equal Access to Health Care and the British National Health Service (Policy Studies, Vol 24, No1) 2003

[17] The WTO Health Systems: Improving Performance (The World Health Report) 2000

[17] OECD OECD Health Data (OECD, Paris) 2003

[18] p93 The WTO Health Systems: Improving Performance (The World Health Report) 2000

[19] OECD Health Data (OECD, Paris), 2006

[20] p281 Harrison, T Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[21] p281 Harrison, T Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[22] p293 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[23] p281 Harrison, T Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[24] p293 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[25] p102 The WTO Health Systems: Improving Performance (The World Health Report) 2000

[26] p287 Harrison, T Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[27] p295 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[28] p294 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[29] p297 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[30] p297 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[31] p294 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[32] The WTO Health Systems: Improving Performance (The World Health Report) 2000

[33] p298 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[34] p301 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[35] p301 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[36] p300 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[37] p311 Bosanquet, N and Haldenby, A The Case For Pluralism (The Future of the NHS, XPL Publishing), 2006

[38] p296 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[39] p311 Bosanquet, N and Haldenby, A The Case For Pluralism (The Future of the NHS, XPL Publishing), 2006

[40] Besley, T., Hall, J. and Preston, I. The Demand for Private Health Insurance: Do

Waiting Lists Matter?, (Journal of Public Economics), 1999

[41] P3 Marchand, M and Schroyen, F Can a Mixed Health Care System be Desirable on Equity Grounds? (Scand J of Economics) 2005

[42] p3 Marchand, M and Schroyen, F Can a Mixed Health Care System be Desirable on Equity Grounds? (Scand J of Economics) 2005

[43] p104 The WTO Health Systems: Improving Performance (The World Health Report) 2000

[43] OECD OECD Health Data (OECD, Paris) 2003

[44] p99 The WTO Health Systems: Improving Performance (The World Health Report) 2000

[45] p100 The WTO Health Systems: Improving Performance (The World Health Report) 2000

[46] p297 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[47] p288 Harrison, T Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[48] p297 Butler, E Alternative Funding Models (The Future of the NHS, XPL Publishing), 2006

[49] p188 The WTO Health Systems: Improving Performance (The World Health Report) 2000

[50] p196 The WTO Health Systems: Improving Performance (The World Health Report) 2000

[51] p199 The WTO Health Systems: Improving Performance (The World Health Report) 2000

[52] P200 The WTO Health Systems: Improving Performance (The World Health Report) 2000